/* ============================================================================
   «💬 Чати» — омніканальний інбокс. Premium redesign поверх Deep Navy.
   Скоуп: усе під #pageChats (не тече в решту порталу). Токени — з deep-navy.css.
   Патерн класів .ch-* дзеркалить розмітку js/chats.js (інлайн-стилі → класи).
   ========================================================================== */

/* ── каркас: одна піднята поверхня, 3 панелі ── */
#pageChats .ch-shell {
    display: grid;
    grid-template-columns: 340px 296px minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr);
    height: calc(100vh - 140px);
    min-height: 460px;
    background: var(--novo-surface);
    border: 1px solid var(--novo-border);
    border-radius: var(--radius-xl);
    overflow: hidden;
    box-shadow: var(--shadow-lg);
    font-family: 'Inter', system-ui, -apple-system, sans-serif;
}
#pageChats .ch-pane { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
#pageChats .ch-pane--list { border-right: 1px solid var(--novo-border); background: var(--novo-surface); }
#pageChats .ch-pane--card { border-right: 1px solid var(--novo-border); background: linear-gradient(180deg, #FCFDFF, #F5F8FC); overflow-y: auto; }
#pageChats .ch-pane--conv { background: var(--novo-bg); }

/* ── тонкі скролбари в межах інбоксу ── */
#pageChats ::-webkit-scrollbar { width: 9px; height: 9px; }
#pageChats ::-webkit-scrollbar-thumb { background: #CBD5E1; border-radius: 9px; border: 2px solid transparent; background-clip: padding-box; }
#pageChats ::-webkit-scrollbar-thumb:hover { background: #94A3B8; background-clip: padding-box; }
#pageChats ::-webkit-scrollbar-track { background: transparent; }

/* ── список: шапка (пошук + фільтри) ── */
#pageChats .ch-lhead { padding: 14px 14px 12px; border-bottom: 1px solid var(--novo-border); background: var(--novo-surface); position: sticky; top: 0; z-index: 3; }
#pageChats .ch-search { position: relative; }
#pageChats .ch-search__ico { position: absolute; left: 13px; top: 50%; transform: translateY(-50%); color: var(--novo-text-muted); pointer-events: none; display: flex; }
#pageChats .ch-search .form-input { width: 100%; padding-left: 36px; border-radius: var(--radius-full); }
#pageChats .ch-filters { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 11px; }
#pageChats .ch-fpill { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: var(--radius-full); cursor: pointer; background: var(--novo-surface-soft); color: var(--novo-text-muted); border: 1px solid transparent; transition: var(--transition); user-select: none; }
#pageChats .ch-fpill:hover { background: #E9EEF6; color: var(--novo-text-secondary); }
#pageChats .ch-fpill.is-on { color: #fff; background: linear-gradient(135deg, #1E3A5F, #2563EB); box-shadow: var(--shadow-sm); }
#pageChats .ch-fpill--tg.is-on { background: linear-gradient(135deg, #1B87BD, #2AABEE); }
#pageChats .ch-fpill--wa.is-on { background: linear-gradient(135deg, #199C4B, #25D366); }
#pageChats .ch-fpill--vb.is-on { background: linear-gradient(135deg, #5B47D6, #7360F2); }
#pageChats .ch-fpill--web.is-on { background: linear-gradient(135deg, #475569, #64748B); }
#pageChats .ch-fpill.is-on .ch-dot { display: none; }

/* ── канальні крапки (стан) ── */
#pageChats .ch-dot { width: 8px; height: 8px; border-radius: 50%; flex-shrink: 0; display: inline-block; }
#pageChats .ch-dot--telegram { background: #229ED9; }
#pageChats .ch-dot--whatsapp { background: #25D366; }
#pageChats .ch-dot--viber { background: #7360F2; }
#pageChats .ch-dot--web { background: #64748B; }
#pageChats .ch-dot--email { background: #F5A623; }

/* ── список діалогів ── */
#pageChats .ch-list { flex: 1; overflow-y: auto; padding: 7px; }
#pageChats .ch-item { position: relative; display: flex; gap: 11px; padding: 10px 12px 10px 15px; border-radius: var(--radius-lg); cursor: pointer; transition: var(--transition); }
#pageChats .ch-item::before { content: ''; position: absolute; left: 5px; top: 15px; bottom: 15px; width: 3px; border-radius: 3px; background: transparent; transition: var(--transition); }
#pageChats .ch-item:hover { background: var(--novo-surface-soft); }
#pageChats .ch-item.is-on { background: var(--novo-blue-100); }
#pageChats .ch-item.is-on::before { background: linear-gradient(180deg, #2563EB, #3B82F6); }
#pageChats .ch-ava { flex-shrink: 0; width: 42px; height: 42px; border-radius: var(--radius-full); display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 14px; letter-spacing: .02em; color: #fff; background: linear-gradient(135deg, #1E3A5F, #3B82F6); box-shadow: var(--shadow-xs); }
#pageChats .ch-item__body { flex: 1; min-width: 0; }
#pageChats .ch-item__top { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
#pageChats .ch-item__name { font-weight: 600; font-size: 13.5px; color: var(--novo-text); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
#pageChats .ch-item__time { font-size: 10.5px; color: var(--novo-text-muted); white-space: nowrap; font-variant-numeric: tabular-nums; }
#pageChats .ch-item__phone { font-size: 11px; color: var(--novo-text-muted); margin-top: 1px; font-variant-numeric: tabular-nums; }
#pageChats .ch-item__co { font-size: 11px; color: var(--accent); font-weight: 500; margin-top: 1px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
#pageChats .ch-item__last { display: flex; gap: 7px; align-items: center; margin-top: 4px; }
#pageChats .ch-item__prev { flex: 1; font-size: 12px; color: var(--novo-text-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
#pageChats .ch-badge { background: linear-gradient(135deg, #2563EB, #3B82F6); color: #fff; border-radius: var(--radius-full); font-size: 10px; font-weight: 700; padding: 1px 7px; box-shadow: var(--shadow-xs); }

/* ── картка контакту (середня панель) ── */
#pageChats .ch-card { padding: 20px 16px; }
#pageChats .ch-hero { text-align: center; padding: 2px 0 16px; border-bottom: 1px solid var(--novo-border); }
#pageChats .ch-hero__ava { position: relative; width: 68px; height: 68px; border-radius: var(--radius-full); margin: 0 auto; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 23px; color: #fff; background: linear-gradient(135deg, #1E3A5F, #3B82F6); box-shadow: var(--shadow-md); }
#pageChats .ch-hero__ava::after { content: ''; position: absolute; inset: -4px; border-radius: inherit; padding: 3px; background: linear-gradient(135deg, #3B82F6, #F5A623); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask-composite: exclude; opacity: .55; }
#pageChats .ch-hero__name { font-weight: 700; font-size: 16px; margin-top: 12px; color: var(--novo-text); letter-spacing: -.01em; text-wrap: balance; }
#pageChats .ch-hero__chans { display: flex; gap: 5px; justify-content: center; flex-wrap: wrap; margin-top: 8px; }
#pageChats .ch-chip { font-size: 10.5px; font-weight: 600; padding: 2px 9px; border-radius: var(--radius-full); display: inline-flex; align-items: center; gap: 5px; }
#pageChats .ch-chip--telegram { background: #E4F3FB; color: #1478A8; }
#pageChats .ch-chip--whatsapp { background: #E3F8ED; color: #148A46; }
#pageChats .ch-chip--viber { background: #ECE9FE; color: #5B47D6; }
#pageChats .ch-chip--web { background: var(--novo-surface-soft); color: var(--novo-text-secondary); }
#pageChats .ch-chip--email { background: #FEF3C7; color: #B45309; }

#pageChats .ch-field { margin: 11px 0; }
#pageChats .ch-field__l, #pageChats .ch-sec__l { font-size: 10px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: var(--novo-text-muted); }
#pageChats .ch-field__v { font-size: 13px; font-weight: 500; color: var(--novo-text); word-break: break-word; margin-top: 2px; }
#pageChats .ch-sec { margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--novo-border); }
#pageChats .ch-sec__l { margin-bottom: 8px; }
#pageChats .ch-link { display: inline-flex; align-items: center; gap: 7px; padding: 8px 12px; border-radius: var(--radius-md); background: var(--novo-surface); border: 1px solid var(--novo-border); font-weight: 600; font-size: 13px; color: var(--novo-text); text-decoration: none; transition: var(--transition); box-shadow: var(--shadow-xs); }
#pageChats .ch-link:hover { border-color: var(--accent); color: var(--accent); transform: translateY(-1px); box-shadow: var(--shadow-sm); }
#pageChats .ch-unknown { font-size: 11px; color: var(--novo-text-muted); margin-bottom: 8px; }
#pageChats .ch-acts { display: flex; flex-direction: column; gap: 7px; }
#pageChats .ch-actbtn { display: flex; align-items: center; justify-content: center; gap: 8px; width: 100%; padding: 10px; border: none; border-radius: var(--radius-md); font-weight: 600; font-size: 13px; color: #fff; cursor: pointer; transition: var(--transition); box-shadow: var(--shadow-sm); }
#pageChats .ch-actbtn--lead { background: linear-gradient(135deg, #0D9488, #14B8A6); }
#pageChats .ch-actbtn--company { background: linear-gradient(135deg, #1E3A5F, #2563EB); }
#pageChats .ch-actbtn:hover { transform: translateY(-1px); box-shadow: var(--shadow-md); filter: brightness(1.05); }
#pageChats .ch-xtra { margin-top: 9px; padding-top: 9px; border-top: 1px dashed var(--novo-border); }
#pageChats .ch-coitem { padding: 6px 9px; border: 1px solid var(--novo-border); border-radius: var(--radius-md); margin-top: 4px; cursor: pointer; font-size: 12px; transition: var(--transition); }
#pageChats .ch-coitem:hover { border-color: var(--accent); background: var(--novo-blue-100); }
#pageChats .ch-part { display: flex; justify-content: space-between; align-items: center; padding: 4px 0; font-size: 12.5px; }
#pageChats .ch-part__x { cursor: pointer; color: var(--novo-text-muted); transition: var(--transition); font-weight: 600; }
#pageChats .ch-part__x:hover { color: var(--danger); }
#pageChats .ch-partadd { margin-top: 8px; display: flex; gap: 5px; flex-wrap: wrap; align-items: center; }

/* ── розмова: шапка контакту ── */
#pageChats .ch-conv__head { display: flex; align-items: center; gap: 11px; padding: 11px 18px; border-bottom: 1px solid var(--novo-border); background: var(--novo-surface); box-shadow: var(--shadow-xs); z-index: 2; }
#pageChats .ch-conv__ava { flex-shrink: 0; width: 36px; height: 36px; border-radius: var(--radius-full); display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 13px; color: #fff; background: linear-gradient(135deg, #1E3A5F, #3B82F6); }
#pageChats .ch-conv__name { font-weight: 650; font-size: 14px; color: var(--novo-text); letter-spacing: -.01em; }
#pageChats .ch-conv__meta { font-size: 11px; color: var(--novo-text-muted); }

/* ── стрічка + бульбашки ── */
#pageChats .ch-feed { flex: 1; min-height: 0; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 10px; background: radial-gradient(circle at 1px 1px, rgba(15, 23, 42, .035) 1px, transparent 0) 0 0 / 22px 22px, var(--novo-bg); }
#pageChats .ch-b { max-width: 74%; padding: 9px 13px; border-radius: 16px; font-size: 13px; line-height: 1.46; box-shadow: var(--shadow-xs); animation: chPop .26s ease both; }
@keyframes chPop { from { opacity: 0; transform: translateY(7px); } to { opacity: 1; transform: none; } }
#pageChats .ch-b--in { align-self: flex-start; background: var(--novo-surface); border: 1px solid var(--novo-border); color: var(--novo-text); border-bottom-left-radius: 5px; }
#pageChats .ch-b--out { align-self: flex-end; background: linear-gradient(135deg, #2563EB, #3B82F6); color: #fff; border-bottom-right-radius: 5px; box-shadow: 0 4px 12px rgba(37, 99, 235, .22); }
#pageChats .ch-b__meta { font-size: 10px; margin-bottom: 3px; display: flex; align-items: center; gap: 5px; }
#pageChats .ch-b--out .ch-b__meta { color: rgba(255, 255, 255, .82); }
#pageChats .ch-b--in .ch-b__meta { color: var(--novo-text-muted); }
#pageChats .ch-b__body { white-space: pre-wrap; word-break: break-word; }
#pageChats .ch-b__time { font-size: 9.5px; opacity: .72; text-align: right; margin-top: 3px; font-variant-numeric: tabular-nums; }
#pageChats .ch-b__media { margin-top: 5px; }
#pageChats .ch-b__media a { font-size: 12px; font-weight: 500; color: var(--accent); text-decoration: none; }
#pageChats .ch-b--out .ch-b__media a { color: #DBEAFE; }
#pageChats .ch-b--note { align-self: center; max-width: 66%; background: linear-gradient(135deg, #FEF3C7, #FDE68A); border: 1px solid #FCD34D; color: #92400E; box-shadow: var(--shadow-sm); border-radius: 12px; }
#pageChats .ch-b--email { align-self: flex-start; max-width: 82%; background: var(--novo-surface); border: 1px solid var(--novo-border); border-left: 3px solid #F5A623; color: var(--novo-text); border-radius: 12px; }
#pageChats .ch-b--email.is-out { align-self: flex-end; border-left: 1px solid var(--novo-border); border-right: 3px solid var(--accent); }
#pageChats .ch-b--email .ch-b__meta { color: var(--novo-text-muted); }
#pageChats .ch-b__subj { font-weight: 650; font-size: 13px; margin: 2px 0; color: var(--novo-text); }

/* ── композер ── */
#pageChats .ch-composer { border-top: 1px solid var(--novo-border); background: var(--novo-surface); padding: 12px 16px; box-shadow: 0 -6px 20px rgba(15, 23, 42, .04); flex-shrink: 0; }
#pageChats .ch-compbar { display: flex; align-items: center; gap: 8px; margin-bottom: 9px; flex-wrap: wrap; }
#pageChats .ch-modes { display: flex; gap: 3px; align-items: center; background: var(--novo-surface-soft); padding: 3px; border-radius: var(--radius-full); }
#pageChats .ch-mode { font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: var(--radius-full); cursor: pointer; color: var(--novo-text-muted); transition: var(--transition); white-space: nowrap; user-select: none; }
#pageChats .ch-mode:hover { color: var(--novo-text-secondary); }
#pageChats .ch-mode.is-on { background: var(--novo-surface); box-shadow: var(--shadow-sm); color: var(--accent); }
#pageChats .ch-mode[data-m="note"].is-on { color: #B45309; background: #FEF3C7; }
#pageChats .ch-mode[data-m="task"].is-on { color: #166534; background: #DCFCE7; }
#pageChats .ch-mode[data-m="email"].is-on { color: #1E40AF; background: #DBEAFE; }
#pageChats .ch-meetbtn { font-size: 12px; font-weight: 600; padding: 6px 12px; border-radius: var(--radius-full); cursor: pointer; color: var(--novo-text-secondary); background: var(--novo-surface); border: 1px solid var(--novo-border); transition: var(--transition); white-space: nowrap; }
#pageChats .ch-meetbtn:hover { border-color: #F5A623; color: #B45309; background: #FEF9EC; }
#pageChats .ch-chan-sel { margin-left: auto; font-size: 12px; padding: 6px 10px; border-radius: var(--radius-md); border: 1px solid var(--novo-border); background: var(--novo-surface); color: var(--novo-text); cursor: pointer; }
#pageChats .ch-taskfields, #pageChats .ch-emailfields { display: none; gap: 7px; align-items: center; flex-wrap: wrap; margin-bottom: 9px; font-size: 12px; }
#pageChats .ch-daychip { cursor: pointer; padding: 3px 11px; border-radius: var(--radius-full); background: var(--novo-surface-soft); color: var(--novo-text-secondary); font-weight: 500; transition: var(--transition); user-select: none; }
#pageChats .ch-daychip:hover { background: #E9EEF6; }
#pageChats .ch-daychip.is-on { background: linear-gradient(135deg, #16A34A, #22C55E); color: #fff; }
#pageChats .ch-siglink { cursor: pointer; font-size: 12px; color: var(--accent); white-space: nowrap; font-weight: 500; }
#pageChats .ch-mediachip { margin-bottom: 9px; font-size: 12px; }
#pageChats .ch-mediachip__tag { display: inline-flex; align-items: center; gap: 6px; background: var(--novo-surface-soft); border: 1px solid var(--novo-border); border-radius: var(--radius-md); padding: 5px 9px; }
#pageChats .ch-mediachip__x { cursor: pointer; color: var(--novo-text-muted); font-weight: 600; }
#pageChats .ch-mediachip__x:hover { color: var(--danger); }
#pageChats .ch-inputrow { display: flex; gap: 8px; align-items: flex-end; }
#pageChats .ch-attach { align-self: flex-end; cursor: pointer; width: 42px; height: 42px; display: flex; align-items: center; justify-content: center; border: 1px solid var(--novo-border); border-radius: var(--radius-md); background: var(--novo-surface); color: var(--novo-text-muted); transition: var(--transition); flex-shrink: 0; }
#pageChats .ch-attach:hover { border-color: var(--accent); color: var(--accent); background: var(--novo-blue-100); }
#pageChats .ch-input { flex: 1; resize: none; border: 1px solid var(--novo-border); border-radius: var(--radius-md); padding: 10px 13px; font-size: 13px; font-family: inherit; line-height: 1.45; background: var(--novo-surface); color: var(--novo-text); transition: var(--transition); min-height: 42px; max-height: 160px; }
#pageChats .ch-input::placeholder { color: var(--novo-text-disabled); }
#pageChats .ch-input:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px rgba(37, 99, 235, .12); }
#pageChats .ch-send { align-self: flex-end; width: 44px; height: 42px; flex-shrink: 0; border: none; border-radius: var(--radius-md); background: linear-gradient(135deg, #2563EB, #3B82F6); color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; box-shadow: var(--shadow-sm); transition: var(--transition); }
#pageChats .ch-send:hover { transform: translateY(-1px); box-shadow: 0 8px 18px rgba(37, 99, 235, .3); filter: brightness(1.06); }
#pageChats .ch-send:active { transform: translateY(0); }
#pageChats .ch-send svg { transition: transform .18s ease; }
#pageChats .ch-send:hover svg { transform: translate(2px, -1px); }
#pageChats .ch-hint { font-size: 11px; color: var(--novo-text-muted); margin-top: 7px; }

/* ── порожні стани ── */
#pageChats .ch-empty { color: var(--novo-text-muted); font-size: 13px; text-align: center; margin: auto; padding: 40px 22px; max-width: 250px; line-height: 1.5; }
#pageChats .ch-empty__ico { font-size: 34px; opacity: .5; margin-bottom: 10px; }
#pageChats .ch-load { color: var(--novo-text-muted); font-size: 13px; padding: 22px; text-align: center; }

/* ── адаптив: на вужчих екранах ховаємо контекст-колонку ── */
@media (max-width: 1120px) { #pageChats .ch-shell { grid-template-columns: 320px 264px minmax(0, 1fr); } }
@media (max-width: 920px) { #pageChats .ch-shell { grid-template-columns: 300px minmax(0, 1fr); } #pageChats .ch-pane--card { display: none; } }

@media (prefers-reduced-motion: reduce) {
    #pageChats .ch-b { animation: none; }
    #pageChats .ch-item, #pageChats .ch-send, #pageChats .ch-actbtn, #pageChats .ch-link, #pageChats .ch-mode, #pageChats .ch-fpill, #pageChats .ch-send svg { transition: none; }
}